These General Terms shall apply to all Quotes, Orders, the Services, the Services Specification, the Support and Service Level Schedule, the LeaseWeb Policies, the Internet Services Master Agreement (if concluded), and any other agreements and/or legal relationships between LeaseWeb and Customer resulting therefrom or in connection therewith. LeaseWeb expressly rejects the applicability of Customer’s general conditions, unless LeaseWeb has expressly has accepted the applicability of Customer’s general conditions in writing. Any amendments to the General Terms are only legally binding between parties, if both Parties have expressly agreed to such amendments in writing.
1. Definitions and interpretation
2. Document structure
3. Scope of services
4. Quotes and order procedure
5. Change order procedure
6. (Initial) Delivery
7. Use of services and equipment
8. Credit approval and financial security
9. Terms of payment
10. Taxes
11. Suspension of services
12. Service disruption
13. Maintenance and testing
14. Housing space / relocation
15. Warranties
16. Indemnification
17. Limitation of liability
18. Insurance
19. Term / renewal
20. Termination
21. Consequences of termination
22. Force majeure
23. Confidentiality
24. Transfer of rights and obligations
25. Notices
26. Miscellaneous
27. Governing law and dispute resolution